Account Services
Pay a Bill
Online Payment Options
Pick the link that matches your policy type and policy number format. Online payments only work on policies that are currently in force — check your billing statement for the amount due and the right policy number.
Personal Insurance
Pay your personal auto, home, or life insurance premium online. Example policy number format: 0100000001.
Pay Personal PolicyCommercial Policy
Pay your commercial or commercial umbrella insurance premium online. Example policy number format: 8B000001.
Pay Commercial PolicyBusiness Owners / Commercial Auto
Pay your Business Owners, Commercial Auto, or Commercial Farm & Ranch premium online. Example policy number format: 0800000001.
Pay BOP / Auto PolicyCoverage Verification (Lenders / Mortgagees)
Lienholder and mortgagee policy verification requests are now handled through LenderDock — a secure, self-service portal that confirms coverage information without a phone call. Phone-based policy verification is no longer offered.
FB Hub Account
Set up an FB Hub online account to make payments, view policy documents, switch to paperless delivery, and use the FB Hub mobile app to manage your insurance from anywhere.
Access FB HubPhone Payments & Support
Lienholder / lender payments by phone:
1-833-996-3276Cards accepted: Visa, Mastercard, Discover, American Express. A 2.55% credit-card processing fee applies.
Customer service hours: Monday – Friday, 8:00 AM – 5:00 PM Pacific (closed on holidays)
Heads up: If a policy has already been canceled or expired, paying online won't reinstate it — give the agency a call first.