Account Services
Claims Center
Bad Day? Let's Get You Through It.
Filing a claim should be the easy part. You can submit online through your FB Hub account, call the 24/7 claims line, or just call our Orofino office and we'll walk you through it personally.
File a Claim Online
Submit a new claim through the FB Hub portal. Log in to your account and follow the guided claims process.
File Online24/7 Claims Line
Report a claim any time, day or night, by calling the Idaho Farm Bureau Insurance claims hotline.
(888) 432-4527Auto Glass Claims
Report windshield or auto glass damage through the dedicated glass claims line.
(888) 392-9673Roadside Assistance
If your policy includes roadside assistance, help is one phone call away — 24 hours a day, 7 days a week. Important for anyone who drives Highway 12, the gravel back roads, or up toward Pierce in winter.
(888) 432-4527Direct Repair Program
Idaho Farm Bureau Insurance partners with vetted local repair shops through the Direct Repair Program (DRP). DRP shops mean priority scheduling, quality repairs, faster turnaround, and fewer days in a rental.
North Idaho DRP Repair Shops (PDF)Want a Local Hand With Your Claim?
Sometimes the easiest move is to call us directly. We'll help you start the claim, set expectations, and stay on top of it as it moves.